Refund Policy for Online Courses on ATZ Academy

Effective Date: 01/09/2023

Thank you for choosing ATZ Academy for your online learning needs. We are committed to providing high-quality educational content and a seamless learning experience. Our refund policy is designed to ensure fairness and transparency for both our learners and our platform. Please review the following refund policy carefully before making a purchase.

1. Refund Eligibility:

1.1. Full Refund: You are eligible for a full refund if you request it within 10 days of the course enrollment date.

1.2. Partial Refund: If you request a refund after 10 days but before 15 days of the course enrollment date, you will be eligible for a partial refund. The amount of the partial refund will be calculated based on the number of course materials and modules that have been accessed or completed.

1.3. No Refund: Refund requests submitted after 15 days of the course enrollment date will not be eligible for a refund. Additionally, no refund will be provided if you have accessed or completed 10% or more of the course content.

2. Refund Process:

2.1. Refund Request: To initiate a refund request, please contact our support team at with your full name, course name, enrollment date, and reason for the refund request.

2.2. Refund Review: Once your refund request is received, our team will review the request and verify eligibility based on the criteria mentioned in section 1. We may request additional information or clarification if needed.

2.3. Refund Approval/Denial: You will receive a notification from us within 7 business days informing you whether your refund request has been approved or denied. If approved, the notification will include details about the refund amount and processing timeline.

2.4. Refund Processing: Approved refunds will be processed using the original payment method used during enrollment. Please allow 7 business days for the refund to appear in your account.

3. Course Access:

3.1. Course access will be revoked upon approval of a refund request. You will no longer have access to the course content, discussions, assessments, or any other materials associated with the course.

4. Exceptional Circumstances:

4.1. In rare cases of technical issues or platform errors leading to a disrupted learning experience, we will consider refund requests on a case-by-case basis. Please provide detailed information about the issue when submitting your refund request.

5. Modifications to the Policy:

5.1. ATZ Academy reserves the right to modify or update this refund policy at any time. Any changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review the policy periodically.

By enrolling in a course on ATZ Academy, you acknowledge that you have read, understood, and agreed to the terms of this refund policy.

If you have any questions or concerns regarding our refund policy, please contact our support team at

Thank you for choosing ATZ Academy for your online learning journey!


ATZ Academy Team